What is Liberty Wireless?
What is Prepaid Wireless Service?
How can Liberty Wireless provide this service at such a low price?
How do I know if Liberty Wireless has good coverage in my area?
Can I use my current phone number with Liberty Wireless?
Yes! You can transfer your current phone number to Liberty Wireless with just a few steps (and for free!). Feel free to reach out to us anytime during this process, we are here to help!
1. You will need to have your current carrier's account number and PIN.
2. Reach out to us via Email or Phone to provide your current carriers information.
3. Wait for confirmation from us!
Your service must still be active with your original carrier in order for them to transfer the number to us.
What if I want a new phone number?
Can I use my current phone with Liberty Wireless?
Of course! Once you pick the plan that is right for you, we send you a SIM card and the swap is easy!
Few things to keep in mind:
1. The phone needs to be a T-Mobile phone or network unlocked. Network unlocked means your phone will work on any network.
2. The phone needs to be a GSM device. That means you have to be able to insert a SIM card into it. If you don't know if your phone is a GSM device, contact your current carrier or reach out to us for help!
How long will it take for me to receive my new SIM card?
How do I insert my new SIM card?
This all depends on the device you are using. Our SIM cards fit every type of phone; you will just need to punch out the size that fits your phone. We always recommend looking online for specifics about your mobile device. If you ever have any questions or if you are having a hard time inserting your SIM card, please reach out to us! We are always here to help.
How do I activate my Liberty Wireless service?
My phone requires me to input the APN settings manually. How do I do that?
How do I set up my Liberty Wireless account?
How can I see how much data I have left?
How do I know when my data is going to reset?
What if Liberty Wireless service isn't the right fit for me?
What about those plans sold on eBay? Are they real?
Can I purchase a plan now and activate later?
Can I use Mobile Hotspot with my plan?
After my first year of service is up will I be able to renew at the same price?
Do I get 3G or 2G speeds when I run out of 4G LTE data?
I ran out of data before the month ends! How can I get more data now?
Can I send picture messages (MMS) with Liberty Wireless?
Does Wi-Fi calling work with these plans?
Can I make calls outside of the US?
Can I pause my service?
I lost my phone! Can I get a replacement SIM card?
What if I am having an issue with my service?
Do calls to customer service use my available minutes?